Business Development: The Flashcom Group will help drive your sales. Whether we build your sales team, manage your sales team or become your sales team, The Flashcom Group will become an important asset for your company’s growth.
Some of the processes we will do for you:
- Following up new business opportunities and setting up meetings
- Planning and preparing presentations
- Communicating new product developments to prospective clients
- Overseeing the development of marketing literature
- Provide management with feedback
Media and Marketing Strategies: Let the Flashcom Group’s expertise help your company create the right message and find the correct vehicle for it.
Sales and Customer Service Training: The Flashcom Group will help improve your sales and customer service teams. We offer one-on- one, ride along, and group training.
Sales Training: We will take the time to learn your current processes identifying your strengths and weaknesses. We tailor our approach to what your company is trying to accomplish.
Customer Service Training:
- Customer Service Skills Training
- Identifying Customer Needs Training
- Turn Satisfied Customers into Repeat Customers Training
- Handling Customer Complaints Training
- Listening To Customers Training
- Customer Service Phone Training – Phone Skills
Meeting & Event Planning: The Flashcom Group takes the time consuming aspects of meeting/event planning over so you can concentrate on more pressing issues. We will site locations and properties, negotiate contracts and, if desired, be on property during your meetings and events to make sure they are a success. The Flashcom Group has worked with convention/visitors bureaus and meeting venues both domestically and internationally.